Last updated: 1 May 2026
Bittn Australia Pty Ltd (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the 13 Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, disclose, and protect your personal information.
We may collect the following types of personal information:
We collect personal information:
We collect, hold, use and disclose your personal information for the following purposes:
We may disclose your personal information:
We do not sell, rent or trade your personal information to third parties for marketing purposes.
Our practices align with the APPs as follows:
APP | Principle | How Bittn complies |
|---|---|---|
1 | Open and transparent management | This Privacy Policy is available on our website and on request. |
2 | Anonymity and pseudonymity | You may deal with us anonymously where practicable (e.g., general enquiries). However, we need your identity to provide services. |
3 | Collection of solicited personal information | We only collect information that is reasonably necessary for our functions. |
4 | Dealing with unsolicited personal information | If we receive unsolicited personal information, we will destroy or de‑identify it unless it would have been lawful to collect it. |
5 | Notification of collection | We take reasonable steps to notify you when we collect your personal information, including the purposes and any disclosure. |
6 | Use or disclosure | We only use or disclose personal information for the primary purpose for which it was collected, or a related secondary purpose you would expect, or with your consent, or as required by law. |
7 | Direct marketing | We will only use your personal information for direct marketing if you have consented or where it is otherwise lawful. You may opt out at any time. |
8 | Cross‑border disclosure | We do not currently disclose personal information to overseas recipients. If we do, we will take reasonable steps to ensure compliance with the APPs. |
9 | Adoption, use or disclosure of government related identifiers | We will not adopt a government identifier (e.g., Medicare number) as our own identifier of an individual. |
10 | Quality of personal information | We take reasonable steps to ensure the personal information we collect is accurate, up‑to‑date and complete. |
11 | Security of personal information | We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure. |
12 | Access to personal information | You may request access to the personal information we hold about you (subject to certain exceptions). |
13 | Correction of personal information | If you believe the personal information we hold is inaccurate, you may request a correction. |
You have the right to request access to, and correction of, the personal information we hold about you. To make a request, please contact us using the details below. We will respond within a reasonable timeframe (usually 30 days).
We take reasonable physical, electronic and administrative measures to safeguard your personal information from unauthorised access, disclosure, alteration or destruction. However, no data transmission over the internet can be guaranteed as completely secure.
Our website may use cookies and similar tracking technologies to enhance your user experience, analyse website traffic, and for marketing purposes. You can adjust your browser settings to refuse cookies, but some website features may not function properly.
If you receive marketing communications from us (e.g., newsletters, special offers) and no longer wish to do so, you can opt out by:
We will process your opt‑out request promptly.
If you believe that we have breached the Privacy Act or the APPs, or if you have any questions or concerns about this Privacy Policy, please contact us at:
Bittn Australia Pty Ltd
Phone: 1300 438 248
Email: [Insert Privacy Officer email, e.g., privacy@bittn.com.au]
Post: [Insert postal address]
We will acknowledge your complaint within 7 days and endeavour to resolve it within 30 days. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
We may update this Privacy Policy from time to time. The current version will always be available on our website. Continued use of our services after any changes constitutes acceptance of the revised policy.
